One of the key components of 5th Industrial Transformation is automation and workforce way of working upgrade. We supported client’s operation team to automate and transform almost 20 years old legacy workflow and process automation with human capital ways of working upgrade.
The service sales compensation team for customer was using legacy processes and very complex workflow to process compensation and incentives for service sales team. We not only discovered the existing complex process that was very much dependent on human capital to process it but also optimized the process to help prevent accidental compensation loss and discrepancies to help save huge dollar losses.
We helped redefine and achieve business and technology process automation including human capital upgrades to be able to work with new norms of digital business transformation and automation
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